Shipping Policy

At KURAJ, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below.

Order Processing
Orders are processed within 1–2 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Charges
Free Shipping on eligible orders across India.
Shipping charges, if applicable, will be displayed during checkout before payment.

Estimated Delivery Time
Metro Cities: 3–5 Business Days
Other Cities & Towns: 5–7 Business Days
Remote Locations: 7–10 Business Days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Order Tracking
Once your order has been dispatched, you will receive a tracking link via email or SMS so you can monitor your shipment in real time.

Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery across India.

Delivery Attempts
Our courier partners will make multiple delivery attempts. If the delivery is unsuccessful due to an incorrect address or unavailability of the recipient, the order may be returned to us.

Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate while placing your order. KURAJ is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Missing Packages
If your package arrives damaged or appears to have been tampered with, please do not accept the delivery. Contact our customer support immediately with photographs of the package and order details.

International Shipping
Currently, KURAJ ships only within India. International shipping services are not available at this time.

Contact Us
If you have any questions regarding shipping, please contact us:

KURAJ
📍 6/32, Near Sanga Setu Bridge, Ganesh Colony, Sanganer, Jaipur, Rajasthan – 302029
📞 +91 6350287779
📧 kuraj0709@gmail.com