Terms & Conditions

Welcome to KURAJ. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. Your continued use of the website constitutes your acceptance of these Terms & Conditions.

2. Products & Availability
We strive to display our products, colors, and designs as accurately as possible. However, slight variations may occur due to screen settings or photography. Product availability is subject to stock, and we reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payment
All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We accept secure online payments through authorized payment gateways.
Orders will be processed only after successful payment confirmation.
KURAJ reserves the right to cancel orders due to pricing errors, suspected fraud, or payment issues.

4. Order Confirmation
After placing an order, you will receive an email or SMS confirming your purchase. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order for reasons including product unavailability, incorrect pricing, or suspected fraudulent activity.

5. Shipping & Delivery
Orders are generally processed within 1–2 business days.
Delivery timelines may vary depending on your location and courier service.
Delays due to weather conditions, public holidays, or unforeseen circumstances are beyond our control.

6. Returns & Exchanges
Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds. Products must be returned in unused condition with original tags and packaging.

7. Cancellation Policy
Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted. Please contact our customer support immediately if you wish to cancel your order.

8. Intellectual Property
All content on this website, including logos, images, product designs, graphics, text, and other materials, is the exclusive property of KURAJ and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. User Responsibilities
By using our website, you agree not to: Provide false or misleading information.
Use the website for unlawful or fraudulent activities.
Attempt to interfere with the website's security or functionality.
Copy, distribute, or exploit website content without permission.

10. Limitation of Liability
KURAJ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the relevant order.